Betaacom is committed to protecting the privacy and personal data of every Pakistani player on our platform.
At Betaacom, your privacy is not an afterthought — it is a core part of how we built this platform. This Privacy Policy explains what personal data we collect when you use Betaacom, why we collect it, how we store and protect it, who we share it with (and who we do not), and what rights you have over your own information. We have written this in plain, straightforward English rather than burying it in legal language.
All personal data stored by Betaacom is encrypted at rest and in transit using industry-standard TLS/SSL protocols. Your information cannot be read in transit.
Betaacom does not sell, rent or trade your personal information to any third party for their own marketing purposes — ever. Your data is yours.
You can request access to, correction of, or deletion of your personal data at any time. Contact our support team and we will respond within five working days.
We only collect the data that is genuinely necessary to operate your account, process your transactions and meet our legal obligations. No unnecessary data is gathered.
Betaacom is committed to protecting the privacy and personal data of every Pakistani player on our platform.
This Privacy Policy applies to the Betaacom online gaming and sports betting platform, accessible at betaacom.app. When this policy refers to "Betaacom", "we", "us" or "our", it means the company that operates the Betaacom platform and is the data controller responsible for your personal information.
As a platform built specifically for Pakistani players, Betaacom takes data protection seriously — not because we are legally required to, but because we understand that the players who use this platform are trusting us with sensitive personal and financial information. That trust is not something we take lightly.
If you have any questions about this Privacy Policy, how Betaacom handles your data, or would like to exercise any of your rights as a data subject, you can reach us at: support@betaacom.app.
Betaacom collects the minimum personal data necessary to operate your account securely, process your transactions and comply with applicable legal obligations including KYC (Know Your Customer) and anti-money laundering requirements. Below is a breakdown of the categories of data we collect.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, photograph | Account registration and KYC verification |
| Contact Data | Mobile number, email address | Account communications, OTP verification, support |
| Financial Data | Easypaisa/JazzCash account numbers, bank account details, transaction history | Processing deposits and withdrawals, fraud detection |
| Account Data | Username, password (hashed), account preferences, bet and gaming history | Platform operation, personalisation, dispute resolution |
| Device & Technical Data | IP address, browser type, device type, OS version, session timestamps | Security, fraud prevention, platform performance |
| Usage Data | Pages visited, games played, time on platform, click patterns | Platform improvement, personalised content |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Dispute resolution, quality assurance, legal compliance |
Sensitive data: Betaacom does not intentionally collect sensitive personal data such as health information, religious beliefs or political opinions. If such data is incidentally disclosed during communications with our support team, it will not be processed for any purpose beyond resolving your specific query.
Betaacom collects your personal data through the following channels:
The majority of data we hold about you is provided by you directly — when you register your account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account settings. We only ask for information that is relevant and necessary at each stage.
When you use the Betaacom platform, certain technical and usage data is collected automatically. This includes your IP address, the device and browser you are using, the pages and games you visit, how long you spend on each section and the actions you take. This data is collected through server logs, cookies and similar technologies (see Section 7 for more on cookies).
In limited circumstances, Betaacom may receive data about you from third parties. This includes:
Betaacom uses your personal data for the following specific purposes. We only use data for purposes that were reasonably foreseeable at the time of collection, or where we have obtained your consent for a new use.
Every bet placed at Betaacom is protected by the same data security standards applied to your personal account information.
Betaacom processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
If you would like to understand the specific legal basis applied to any particular processing activity at Betaacom, you can contact us at support@betaacom.app and we will respond in detail.
Betaacom does not sell, rent or trade your personal data to any third party for their marketing purposes. We share your data only in the circumstances described below, and only to the extent necessary for each specific purpose.
We engage carefully selected third-party service providers to assist in operating the Betaacom platform. These parties process data only on our instructions and are contractually bound to protect your information. They include:
Betaacom may disclose your personal data to law enforcement agencies, regulatory bodies or other governmental authorities where required to do so by law, court order or other lawful demand. We will always aim to notify you of such a disclosure unless we are legally prohibited from doing so.
In the event of a merger, acquisition or sale of all or part of Betaacom's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and your rights under this Privacy Policy will continue to apply.
We will never share your personal data with any third party for their own independent marketing or advertising purposes. Your data is used only to operate Betaacom and fulfil the obligations described in this policy.
Betaacom uses cookies and similar technologies on our platform. Cookies are small text files placed on your device when you visit the site. They help us keep you logged in, remember your preferences and understand how the platform is being used.
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Keep you logged in, remember your language and display preferences, maintain session state across games | Yes — cannot be disabled without breaking core functionality | |
| Detect fraudulent logins, prevent cross-site request forgery, identify suspicious session behaviour | Yes — essential for account security | |
| Understand how players use the platform — which pages are visited, where players spend time, where they encounter issues. Data is aggregated and anonymised. | No — can be declined via your browser settings | |
| Track whether promotional content shown to you has been effective. Used only for Betaacom's own internal marketing analysis — not shared with ad networks. | No — can be declined via your browser settings |
You can control non-essential cookies through your browser settings. Blocking functional or security cookies may impair your ability to use the Betaacom platform correctly. Most mobile browsers allow you to clear cookies through the browser privacy settings menu.
Betaacom retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.
When data is no longer required, Betaacom securely deletes or anonymises it so that it can no longer be attributed to you. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
Betaacom invests seriously in the technical and organisational measures used to protect your personal data. Security is not a single tool — it is a layered set of controls designed to prevent, detect and respond to threats. Our current security measures include:
Despite these measures, no internet-based platform can guarantee absolute security. If you become aware of any security vulnerability on the Betaacom platform, please report it to us immediately at support@betaacom.app. In the event of a data breach that affects your rights, we will notify you without undue delay.
From Andar Bahar tables to cricket betting, every game at Betaacom operates under the same strict data protection standards.
As a Betaacom user, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at support@betaacom.app. We will respond within five working days.
Exercising your rights will not result in any negative consequences for your Betaacom account, provided the exercise of those rights does not conflict with our legal obligations. If a request cannot be fully fulfilled because of a legal obligation (e.g. AML retention requirements prevent deletion of transaction records), we will explain clearly what we can and cannot do and why.
The Betaacom platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you are under 18, you must not register an account or use the Betaacom platform in any way.
If Betaacom discovers or is notified that an account has been registered by someone under 18, we will immediately close that account, void any associated bets or transactions, and securely delete the associated personal data. If you are a parent or guardian and believe your child has registered an account with Betaacom, please contact us immediately at support@betaacom.app and we will act without delay.
Betaacom may contact you with information about promotions, bonuses, new games and other platform news — but only if you have given your consent to receive such communications, or where we have a legitimate interest in keeping existing customers informed of relevant offers.
Every marketing message from Betaacom includes an easy opt-out mechanism. You can unsubscribe from email marketing by clicking the "Unsubscribe" link in any email we send. You can opt out of SMS marketing by replying STOP to any marketing text. You can update all communication preferences at any time through your account settings.
Opting out of marketing communications does not affect your receipt of service-related messages — such as transaction confirmations, security alerts, KYC verification requests or support responses. These messages are essential to operating your account and will continue regardless of your marketing preferences.
Betaacom does not share your contact details with third-party marketers. Any promotional communications you receive will come from Betaacom directly and will relate only to the Betaacom platform and its products.
Betaacom may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When material changes are made, we will notify registered users through the platform dashboard and/or by email to the address registered on your account, at least seven days before the updated policy takes effect.
The "Last Updated" date shown at the top of this page will always reflect the most recent version. If you continue to use the Betaacom platform after an updated Privacy Policy takes effect, this constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically to stay informed about how we handle your data.
Minor changes — such as corrections to factual errors, clarifications that do not alter the substance of a provision, or updates to contact information — may be made without specific notification. Only changes that materially affect your rights or how we use your data will be proactively communicated.
If you have any questions, concerns or requests related to your privacy or the way Betaacom handles your personal data, please get in touch with our dedicated privacy team. We are committed to responding to all privacy-related queries within five working days.
For formal data subject rights requests (access, erasure, portability, etc.), we will ask you to verify your identity before processing the request, to ensure we do not disclose or delete data belonging to someone other than the requesting individual. Verification is typically completed by confirming your registered mobile number or submitting a copy of your CNIC.
Betaacom will never charge a fee for processing legitimate data subject rights requests unless the request is manifestly unfounded or excessive (for example, repetitive requests for the same information within a short period). In such cases, we will explain our reasoning before applying any fee.
From the moment you register to the day you withdraw your winnings, here is a simplified view of how your data moves through the Betaacom platform.